Le Tra My

01 · Welcome

Hi, I’m Le Tra My

Hello, in four languages
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Hospitality Management, Centennial College

Welcome · Chào mừng · 환영합니다 · Bienvenue

02 · Front desk

Front desk

At the desk
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[Hotel], [role], [dates]

Requests, check-ins and complaints, calmly

03 · Housekeeping

Housekeeping

Room standards
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DoubleTree by Hilton Toronto Downtown, [dates]

Room standards and inspections

04 · Bartending

Bartending

Behind the bar
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Smart Serve certified (Ontario)

First Aid, CPR and AED certified

Motion is off on this device, so the tour shows one still per stop.